Contact Us

Contact Us

We are always here to help, if any questions, pls contact:

Customer Service:

Email: service@suzhoufashion.com (We will research your request and respond within 24-48 hours. If you do not receive a reply in your inbox, please check your spam filter or junk folder for an email from our customer service team. If you prefer not to wait, please contact us by live chat)

Whatsapp: +8618362743768

Livechat: For urgent matters, click the live-chat icon in the lower-right corner of our website.

Business Hours: Monday to Friday, 10:00 AM to 6:00 PM (GMT-05:00)

How do I track my order?

Method 1: Please visit the lower right corner of our website and click on the live chat icon. Then, select 'Track My Order', enter your order number and registered email address to locate your order details.

Method 2: Visit https://suzhoufashion.com/account, click 'Sign In,' enter your email and password, and click 'Log In.' Navigate to 'My Account' to check the logistics status and track your order.

If there is a tracking number, it means your order has been shipped, and you can check the logistics information at any time. If there is no tracking number, it indicates the order has not yet been shipped. Please wait patiently or contact our customer service to inquire about the status of your order.

Order Remarks:

For any requests on dress style changes or modifications, please leave us a message in order remark before you submit the order, or you can also email us to service@suzhoufashion.com with all your requirements after you have placed the order. We will contact you if your order has some confusing issues.